Reliance Banking Consultancy (“we”, “us”, “our”, or “Reliance Banking Consultancy”) respects your privacy and is committed to protecting the personal information you provide when using our website, services, or contacting us.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit www.relybankconsult.com or communicate with us.

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

• Full name
• Phone number
• WhatsApp number
• Email address
• Company name and business information
• Information relating to your finance or banking requirements
• Information submitted through enquiry or contact forms
• Documents or information voluntarily provided for assessing your requirements
• Website usage and technical information, such as IP address, browser type, device information, and pages visited

You should only provide information that is necessary for us to respond to your enquiry or provide our services.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries and requests
• Contact you regarding your business finance or banking requirements
• Understand your financial and business requirements
• Assess potentially suitable banking or finance solutions
• Provide consultancy and related services
• Communicate with you through phone, email, or WhatsApp
• Improve our website, services, and customer experience
• Maintain internal records
• Comply with applicable legal and regulatory obligations
• Prevent fraud, misuse, or unauthorised activity

We do not use your personal information for purposes unrelated to the services or communications described above without an appropriate legal basis or your consent where required.

3. Sharing of Information

We may share relevant information with third parties where reasonably necessary to provide our services or process your request.

This may include:

• Banks and financial institutions
• Finance providers
• Professional service providers
• Technology and website service providers
• Communication and hosting providers
• Legal, regulatory, or governmental authorities where required by law

We only seek to share information that is reasonably necessary for the relevant purpose.

4. Banking and Financial Information

If you provide information relating to your business, financial position, banking history, funding requirements, or supporting documents, we will use such information for the purpose for which it was provided, including assessing or facilitating potentially suitable financial solutions.

Submitting information to us does not guarantee approval of any loan, banking facility, finance product, or other financial service. Final decisions are made by the relevant bank or financial institution according to its own policies and eligibility criteria.

5. Cookies and Website Technologies

Our website may use cookies and similar technologies to improve functionality, understand website usage, analyse traffic, and improve the user experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. You acknowledge that information submitted electronically carries inherent security risks.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to maintain business records, resolve disputes, comply with legal obligations, or protect our legitimate business interests.

When information is no longer required, we may securely delete or anonymise it, subject to applicable legal and regulatory requirements.

8. Third-Party Websites

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, content, security, or policies of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

9. Your Rights

Subject to applicable UAE laws and regulations, you may have rights relating to your personal information, including requesting access to, correction of, or information about the processing of your personal data.

To make a privacy-related request, contact us using the details provided below.

10. Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements, or privacy practices.

Any updated version will be published on this page with a revised “Last Updated” date.

12. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact us:

Reliance Banking Consultancy
Office: 1703, Al Musalla Tower, Khalid Bin Al Waleed Road, Bur Dubai, U.A.E.
Phone / WhatsApp: 052-1349519
Email: svghussain@relybankconsult.com
Website: www.relybankconsult.com